Returns & Exchanges
At SNSB WORLD, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our dedicated team is here to ensure your exchange or refund is handled with ease.
Initiate Your Request
Log into your SNSB WORLD account and visit the 'Order History' section to select the items you wish to return and receive your unique return authorization number.
Pack Your Items
Carefully place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition to qualify for a full refund.
Ship the Package
Affix the pre-paid shipping label provided in your email to the outside of your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing